Medway Languages Centre

Privacy Notice and Data Protection Policy

Our Promise

Medway Languages Centre is committed to respecting your privacy and ensuring the personal information you have entrusted to us is processed in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.  These laws are being updated in May 2018 to strengthen your rights and give you control over the personal information that we hold about you.

How we collect personal information

We collect personal information directly from you when you make the decision to become a student of this company and when you register as such.  We also might collect data when you pay electronically (either directly or through your bank), visit our website or engage on social media. 

Personal information we collect

  • Personal identifiers such as your title and name, country of origin and languages you speak

  • Contact details including address, postcode, email, mobile number and social media addresses

  • Financial information such as your bank details if paying through bank transfers

  • Who to contact in an emergency (optional)

Medway Languages Centre will always treat any data given with the greatest care and comply with the Data Protection Act.  We will not give your information to third parties (other students or tutors) unless written permission is given first (which could be by text, email or letter). 

We will occasionally use your information to invite you to participate in student social activities such as visits, holidays or events. 

You have the right to request that we delete data held about you at any time.  We would request that you update us if there are any changes to your information. 

Reporting Concerns or Compliments

Please contact us if you wish to raise a concern about Medway Language Centre’s handling of your personal information, or compliment what you think we have done well.

You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data.

Changes to this Privacy Notice

Medway Languages Centre will review this privacy notice regularly and may update it at any time, for example if the law or the way we operate changes.  Please check our website where we will provide a prominent notice or send you a notification if there are significant changes.


May 2018